ISO 9001-2015 and ISO14001-2015 Lead Auditor training
A 4-day training session.
Currently available as an onsite training class only
· Coach students to be able to read, interpret, and apply the requirements in the standard to your QMS-EMS system
· Teach students how to utilize the standard as a reference
· Provide trainee’s the opportunity to practice auditing and to improve audit in a controlled environment
· Learn how to properly plan for an audit
· Learn to conduct a true process audit
· Learn the right kinds of questions to ask to get results
· Learn the right questions to ask in certain audit situations
· How to determine if there is an audit nonconformity
· How to properly write audit nonconformities
· How to write nonconformities so that management can and will want to take action
· Train students to become effective auditors
The best defense against external audit findings is an excellent internal audit program with effective internal auditors.
Any organization with blended ISO systems find that having not only qualified but effective auditors that can follow the process audit trail in more than more than one management system is a necessity. Always limited resources become even more effective. Feedback about system interaction is improved so that the systems don't operate independently of each other. Internal Auditor feedback is essential to the success of the blended system.
Beginning with the ISO9001-2015 and ISO14001-2015 standards, ISO created the High Level System (HLS) approach to creating new management system standards. This new approach makes teaching and training easier for both students and instructors because the requirements are structured in such a manner the common requirements between systems with different objectives are intentionally aligned in the standards.
The High Level System basically is that the common requirements of a system are contained in clauses 4-5-6-7-9-10 of the standard. Clause 8, called Operations, contains the requirements that make ISO 90001 a Quality management system and/or ISO14001 a management system for managing environmental results. These clause 8 Operations requirements are referred to as sector specific requirements.
This blended QMS and EMS training course creates auditors that are certified to conduct audits of your blended QMS-EMS system.
Day one of the training: The first day of training starts with learning the requirements. The requirements are in the standard. We'll demonstrate a unique method for reading and interpreting these technical documents from an auditor’s perspective and from a risk management perspective.
When we examine the two standards side-by-side, we’ll learn about the High Level System approach. Then, we’ll move into the Quality and Environmental requirements found in clause 8. Students get the opportunity to apply newly learned information to case study videos and/or written case studies. Instructors guide students to examining the evidence objectively and then applying the requirements to the evidence in order to make some audit determination.
Day two of the class: We'll conclude the review of the two standards in the first part of day two. Then we'll move into our Risk Analysis and Risk Management module. In this module, students learn a proven method for analyzing risk, creating the outputs needed for the system and using the results to manage and mitigate system risks. Tests will be administered at the end of day two then we’ll introduce students to process auditing. We present graphic oriented instruction that makes learning about processes and process audits easy to grasp. In the process auditing segment students learn how to plan and prepare for an audit in order to provide the best feedback. They'll learn to prepare a checklist of questions that will help guide their audit. As always, we'll instruct them to be prepared to follow the audit trail wherever it leads.
Day three: We continue into process auditing and auditing as a team. Formalities associated with being a lead auditor are part of the lesson plan, too. During day three students will assemble into audit teams and will begin the process of planning and preparing for an audit of the fictitious practice company that is utilized in the class. Students will conduct mock audits multiple times in day three. Each audit represents a portion of the total system audit that they are conducting over the last two days of the training. When nonconformities are discovered, we ensure that students document them properly and so that they can be acted upon
Day four: On the last day of lead auditor training, the student teams (the audit team) continue their audits and then are finally called upon to conduct a formal closing meeting and to make a recommendation. A final examination is administered.
This 4-day training session includes a detailed review of the two standards. Eight case studies are conducted on days one and two. Six mock audit scenarios are conducted later in the session so that each person has participated in at least 14 different audits. Students will learn about opening and closing meetings, creating an audit report, corrective actions and follow ups. Students that pass the multiple competency evaluations in the course, will receive a certificate of successful completion. This certificate can be used to submit with an application to Exemplar Global to become a certified person.
As always, you'll get expert instruction and direction by one of our many certified auditors and qualified instructors
- ISO9001-2015 standard
-QAI student workbook
-Certificate of attendance
-Certificate of Successful Completion to students that pass examinations.